REFUND POLICY

123hp.us makes sure that consumers are satisfied with our technical services and response towards end users request. If the technical services provided by 123hp.us are not satisfied by the consumers, the consumers are requested to drop an email to accounts@123hp.us to enhance our services.

One time support charges:

Consumer, who bought onetime support through 123hp.us, may have refund only when the problem is not resolved by 123hp.us technicians. One time fixing is valid for 7 days from the time of purchase. By the case of refund, the maximum time of 15 days to credit to the account which purchase has been done already, for security reason.

Subscription charges:

123hp.us offers 90 days, 180 days and 365 days subscription plans for consumers.

123hp.us offers refund to any of its subscribed consumer within 30 days from the date of purchase without termination fees. From 31st day, refund will be calculated on a proportional distribution basis and 5$/m will be deducted as early termination fee.

123hp.us ensures that refund will sent to the same bank account for security reasons.