123hp.us clearly states that information collected during technical support calls, payment and troubleshoots. 123hp.us collects information from through web base tools, remote access software or through backend technical support staff to provide best service.
123hp.us won’t share any personal and device information collected from customer such as name, email, postal address, phone, Date of purchase, model number, software used, configuration etc. 123hp.us collect personal information and device information from the customer to provide enhanced service and technical backend support. 123hp.us collects payment through third party payment processor and payment gateway for completing transaction.
After receiving customer request to take control over customer computer 123hp.us technicians will process on customer technical issues. 123hp.us technicians will take necessary steps to limit access to confidential or sensitive data stored on customer computer. 123hp.us doesn’t use remote access software to control customer computer without proper channel request from customer. 123hp.us requests your presence until the completion of process.
We as a third party service provider during the use of remote access and diagnostic application may apply terms and conditions of respective software license agreements.
As 123hp.us are being global footprint in backend technical support, 123hp.us use variety to software tools, technologies, managerial and physical safe guard to ensure 123hp.us protect customer’s personal information and other related data received. 123hp.us won’t provide backend technical support for children under the age of 13 according to Children Online Privacy Protection Act of 1998.